What you are connecting
Google Local Services Ads (LSA) sends you leads when homeowners message or call through your Google listing. ResponsePro can text those leads back in seconds — but only if the lead data (especially the phone number) reaches your ResponsePro intake URL:
https://intake.responsepro.app/your-client-id
Your client ID is in your welcome email. Any POST with a US phone number triggers instant SMS plus your follow-up sequence.
Tag LSA leads with source: "google_lsa" so your dashboard separates them from website, Angi, and other channels. See the multi-source tracking guide.
Important: Google LSA has no paste-your-webhook field
That is the most common question we get from LSA advertisers. The setup is still doable; it just follows a different path than your website form.
Two kinds of LSA leads
| Lead type | What happens in Google | Best ResponsePro path |
|---|---|---|
| Message / form leads | Homeowner sends a message or books through LSA with a phone number in the lead record. | Route through a CRM webhook (Go High Level recommended) into your intake URL. ResponsePro texts the number on the lead. |
| Phone call leads | Homeowner taps Call and dials your published business number. | Use missed-call recovery (Pro) — CFNA forwards unanswered calls to your ResponsePro number. That is separate from the intake webhook. |
Many contractors need both: webhook routing for message leads, and call forwarding for phone leads.
Option 1: Go High Level (recommended if you already use GHL)
Go High Level has a native Google Local Services integration. When a new LSA lead syncs into GHL as a contact, a GHL outbound webhook can POST that contact to ResponsePro.
https://intake.responsepro.app/your-client-idphone, firstName, lastName, and email by default. ResponsePro maps these automatically. If your webhook tool lets you add custom fields, include source with the static value google_lsa.Full GHL webhook details are in the website webhook guide (Option 5).
Option 2: We configure it during onboarding (done-for-you)
If you do not use Go High Level and do not want to build a custom integration, reply to your welcome email with:
- That you run Google Local Services Ads
- Which CRM or tools you use today (if any)
- Whether your LSA leads are mostly messages, calls, or both
Setup is included in onboarding. We will recommend the simplest path for your stack — often GHL, a Zapier workflow, or a custom bridge — and wire your intake URL with source: google_lsa.
Option 3: Custom / API path (advanced)
Google exposes LSA lead data through the Google Ads API (local_services_lead resource). There is no push webhook from Google — integrations poll the API on a schedule. This requires a developer token, OAuth, and ongoing maintenance.
ResponsePro does not require you to build this yourself. If you already have a developer or middleware tool polling LSA leads, point its outbound POST at your intake URL with this payload shape:
{
"name": "Sarah Johnson",
"phone": "5405559876",
"email": "sarah@example.com",
"message": "Need HVAC repair — LSA message lead",
"service": "HVAC",
"source": "google_lsa"
}
ResponsePro normalizes common field aliases (phone_number, first_name + last_name, contact_phone, etc.) automatically.
What does not work (save yourself the trouble)
- Zapier trigger "Google Local Services Ads" — not available as a standard Zapier app. Community workarounds using email parsing are fragile and often omit phone numbers from notification emails.
- Pasting your intake URL into regular Google Ads — standard Search/Display campaigns are a different product from LSA. Use
google_adsas the source on website landing-page forms with UTM tags instead. - Expecting LSA call leads to hit the intake URL — phone calls need CFNA call forwarding, not a form webhook.
Compliance note for platform leads
When a homeowner submits a request through Google Local Services Ads, they are asking to be contacted about their project. ResponsePro's outbound messages include STOP/HELP handling and carrier-compliant templates. Your website contact forms still need their own TCPA checkbox — that requirement is covered in the webhook integration guide.
Test your connection
Before relying on live LSA traffic, send a manual test:
curl -X POST https://intake.responsepro.app/YOUR-CLIENT-ID \
-H "Content-Type: application/json" \
-d '{
"name": "LSA Test Lead",
"phone": "5405551234",
"message": "Testing google_lsa source",
"source": "google_lsa"
}'
Expect {"received":true} and an SMS to the test number. The lead should appear in your dashboard tagged as Google LSA.
Need hands-on help? Reply to your welcome email — LSA wiring is included in onboarding.